Online gaming is fun — but only when it stays within limits. At 389bet, we believe responsible gaming is not just a policy matter; it is about your mental wellbeing, your family, and your financial security. That is why we provide a range of tools and support to keep you informed and safe.
Responsible gaming means enjoying gaming in a way that does not negatively affect your life. At 389bet, we always want you to see gaming as a form of entertainment — not as a livelihood or a solution to financial problems.
Online gaming is growing fast in Bangladesh, with millions of people enjoying slots, betting, bingo, and fish games every day. But the fun only stays fun when it's kept in check. Every player on 389bet has a responsibility to follow the principles of responsible gaming.
From the moment you register on our platform, you are informed that gaming is for adults only and is intended purely for entertainment. 389bet never wants any player to suffer financial or emotional harm.
Responsible gaming at 389bet is not a formality — it is the foundation of our platform. Every feature and policy is built with your protection as the top priority.
It is not always easy to notice when gaming starts crossing a healthy line. Read through the points below carefully — if even one applies to you, it may be time to seek help.
If you notice any of the signs above, do not wait — contact the 389bet support team right away. Asking for help in time is not a weakness; it takes real courage.
389bet believes that following a few core principles is essential for a healthy gaming experience. Stick to these guidelines and you can enjoy gaming for the long haul.
Remember — there are no guaranteed wins. Gaming always carries risk, so only spend what you can afford to lose without affecting your household.
We offer a range of effective tools to help you stay in control of your gaming.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set, and any increase requires a minimum of 72 hours to process.
Set a time limit for each gaming session. Once the time is up, you will be automatically logged out and prompted to take a break.
If you feel you need a break from gaming, you can activate self-exclusion for anywhere between 30 days and 5 years. During this period, your account will be completely inactive.
Take a short break lasting anywhere from 24 hours to 6 weeks. During this time, betting and deposits won't be available, but you can still view your account and make withdrawals.
View a full breakdown of your betting activity, deposits, and withdrawals. Analyse your own habits and make informed decisions when needed.
You will receive automatic alerts at set intervals — summarising how long you have been playing and how much you have won or lost. This helps you stay aware and in control.
Follow these simple steps and gaming will always stay enjoyable.
At the start of each month, decide how much BDT you'll spend on gaming. Never go beyond that budget — even when you're on a winning streak.
Decide in advance the maximum number of hours you will play each day. Set an alarm or timer — and stop as soon as it goes off.
Once you have lost a set amount, stop playing for the day. The thought of "just one more round to win it back" is the most dangerous trap there is.
When you win big, withdraw a portion of your winnings. Resist the temptation to put it all back on the line.
Don't limit yourself to gaming — spend time with family, read, exercise. A well-rounded life reduces the risk of gaming addiction.
You should never play using borrowed money — whether from friends, family, or any other source. This can quickly lead to financial and social problems.
If you feel you cannot control yourself, reach out to the 389bet support team, a trusted family member, or a mental health professional. Seeking help is what strong people do.
Answer the following questions honestly. If you find yourself saying yes to more than one, consider reaching out for support.
If you answered yes to three or more questions, please reach out to our support team: [email protected]
Join 389bet and enjoy a safe, entertaining gaming experience using our suite of player protection tools.