389bet Terms and Conditions — A Complete Guide to Using the Platform

389bet (referred to herein as "we", "us", or "the platform") is an online gaming and entertainment service provider. These Terms and Conditions ("Terms") apply to the use of the 389bet website (389bet.top) and all associated services.

"User" or "member" refers to any individual who has registered with or is using 389bet. "Services" covers all gaming, betting, bonuses, and other features offered by 389bet.

389bet reserves the right to update these Terms at any time. Changes take effect as soon as they are published on the platform. Please check this page regularly to stay informed of the latest Terms.

You must provide accurate and complete information when registering on 389bet. Creating an account using false information is strictly prohibited and may result in account termination.

• Each individual may register only one account. If multiple accounts are found under the same person, all accounts will be closed and any balance held may be forfeited.
• Keep your account password strictly confidential. Do not allow anyone else to access your account.
• If you notice any suspicious activity on your account, contact our customer support team immediately.
• Keep the email address and phone number provided at registration active at all times — they are used for all important communications.
• Identity verification may be required to update account information.

You must be at least 18 years old to participate on 389bet. Minors are strictly prohibited from using this platform. We may request identity and age verification documents at any time.

Accepted documents for verification include: National ID (NID), passport, driving license, or birth certificate. Failure to provide the required documents may result in a temporary account suspension.

389bet supports deposits and withdrawals via Mobile Banking, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.

• A minimum deposit amount applies and may vary depending on the applicable rules and payment method.
• Withdrawal requests are generally processed within 24 to 72 hours.
• Your account must be fully verified before withdrawals can be made.
• 389bet reserves the right to hold any transaction identified as fraudulent or suspicious.
• Withdrawals are generally processed using the same method that was used for the deposit.
• Prevailing exchange rates will apply to all currency conversions.

389bet regularly offers a variety of bonuses and promotions — welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus offer has its own terms, which are clearly stated in the respective offer details.

• Bonuses cannot be converted to cash until the wagering requirements have been met.
• Using multiple bonuses simultaneously is generally not permitted unless stated otherwise in a specific offer.
• If bonus abuse or any attempt to game the system is detected, the bonus will be voided.
• 389bet reserves the right to modify, suspend, or cancel any bonus offer at any time.
• In any bonus-related dispute, the decision of 389bet shall be considered final.

All games on 389bet are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and impartial. There is no possibility of manipulation in any game.

The following activities are strictly prohibited:

• Using software bots or automated tools to play games.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Engaging in fraudulent activities against the platform.
• Any behavior that disrupts the gaming experience of others.

If such activity is detected, the account will be immediately suspended and the associated balance may be forfeited.

389bet believes gaming should be a source of entertainment, not addiction. We are deeply committed to the mental and financial well-being of all our members.

• You can set daily, weekly, or monthly deposit limits on your account.
• You may request a temporary suspension of your account at any time if you feel the need to.
• A permanent self-exclusion option is also available — please note that reactivating the account after this will be difficult.
• If you notice signs of gaming addiction, please seek professional help.

389bet places the highest priority on protecting your personal information. Our Privacy Policy explains in detail how we collect, store, and use your data.

Your information will never be sold to third parties. However, data may be shared with relevant authorities when required by law or for security purposes. For more details, please see our Privacy Policy Read.

389bet reserves the right to temporarily or permanently suspend any account for the following reasons:

• Violation of any provision of these Terms and Conditions.
• Fraudulent or suspicious activity.
• Registering with false information or attempting to bypass verification.
• Extended account inactivity.
• Order from a court or regulatory authority.

You may also request account closure at any time through our customer support team. Please withdraw your verified balance before closing your account.

For any disputes or complaints, please contact our customer support team first. We are committed to resolving all complaints fairly and promptly.

• An initial response will be provided within 7 business days of receiving a complaint.
• Complex matters may take up to 30 days to resolve.
• 389bet is not liable for any losses resulting from technical failures, internet disruptions, or third-party service outages.
• The maximum compensation amount is capped and will be determined in accordance with the applicable regulations.

If you have any questions or complaints regarding these Terms and Conditions, please contact our 24/7 customer support team. Our team is always ready to assist you.

Learn more by visiting: Frequently Asked Questions (FAQ) or About Us।